Privacy policy

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User.
• Company (referred to as either "the Company", "We", "Us" or "Our") refers to Biedrība "Cleantech Latvia", Reģ. Nr. 50008104111. For the purpose of the GDPR, the Company is the Data Controller.
• Account means a unique account created for You to access our Service or parts of our Service.
• Website refers to the websites operated by Biedrība "Cleantech Latvia", including this Sinergia platform and cleantechlatvia.com.
• Service refers to the Website.
• Country refers to: Latvia.
• Service Provider means any natural or legal person who processes the data on behalf of the Company to facilitate or provide the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
• Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
• Personal Data is any information that relates to an identified or identifiable individual, such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your device when You go offline, while Session Cookies are deleted as soon as You close your web browser. We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies (Session Cookies, administered by Us) — essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, administered by Us) — these Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent Cookies, administered by Us) — allow us to remember choices You make, such as your login details or language preference, to provide a more personal experience.
• Tracking and Performance Cookies (Persistent Cookies, administered by Third-Parties) — used to track information about traffic to the Website and how users use the Website. The information collected is typically linked to a pseudonymous identifier associated with your device. We may also use these Cookies to test new pages, features or advertisements.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service and give You access to functionalities available to registered users.
• For the performance of a contract: the development, compliance and undertaking of any contract with Us through the Service.
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications, including security updates.
• To provide You with news, special offers and general information about other goods, services and events similar to those you have already enquired about, unless You have opted not to receive such information.
• To manage Your requests: to attend and manage Your requests to Us.

We may share your personal information in the following situations:

• With Service Providers: to monitor and analyze the use of our Service, to advertise on third party websites after You visited our Service, for payment processing, and to contact You.
• For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.
• With Affiliates: in which case we will require those affiliates to honor this Privacy Policy.
• With programme partners: solely for the purposes of programme implementation and administration.
• With other users: when You share personal information or otherwise interact in public areas, such information may be viewed by all users and may be publicly distributed.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

• Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
• You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
• For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: policies.google.com/privacy

Microsoft Clarity

We use Microsoft Clarity to capture how You use and interact with Our Service through behavioral metrics, heatmaps, scroll analytics, and session replays. This helps Us improve Our Website's functionality and user experience. Website usage data is captured using first and third-party cookies and other tracking technologies.

For more information on the privacy practices of Microsoft, please visit the Microsoft Privacy Statement: privacy.microsoft.com/en-US/privacystatement

Email Marketing

We may use Your Personal Data to contact You with newsletters, programme-related communications and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Facebook

• Facebook remarketing service is provided by Meta Platforms, Inc.
• You can learn more about interest-based advertising from Facebook here: facebook.com/help/164968693837950
• To opt-out from Facebook's interest-based ads, follow these instructions: facebook.com/help/568137493302217
• Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out through aboutads.info/choices, youradchoices.ca or youronlinechoices.eu, or using your mobile device settings.
• For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: facebook.com/privacy/explanation

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Stripe — their Privacy Policy can be viewed at stripe.com/us/privacy

GDPR Privacy — Legal Basis for Processing

We may process Personal Data under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
• Performance of a contract: provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
• Legal obligations: processing is necessary for compliance with a legal obligation to which the Company is subject.
• Vital interests: processing is necessary in order to protect Your vital interests or of another natural person.
• Public interests: processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
• Legitimate interests: processing is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data — the right to access, update or delete the information We have on You, and to receive a copy of it.
• Request correction of any incomplete or inaccurate information We hold about You.
• Object to processing of Your Personal Data where We rely on a legitimate interest, or where We process Your data for direct marketing purposes.
• Request erasure of Your Personal Data when there is no good reason for Us to continue processing it.
• Request the transfer of Your Personal Data to You or a third-party You have chosen, in a structured, commonly used, machine-readable format.
• Withdraw Your consent. If You withdraw Your consent, We may not be able to provide You with access to certain functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. In Latvia this is the Data State Inspectorate (www.dvi.gov.lv); elsewhere in the European Economic Area (EEA), please contact Your local data protection authority.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits Facebook services or services provided by other companies that use Facebook services. For more information: facebook.com/full_data_use_policy

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@cleantechlatvia.com

By post: Biedrība "Cleantech Latvia", Valmieras iela 31, Riga, LV-1009, Latvia.

LinkedIn Lead Generation

Biedrība "Cleantech Latvia" uses LinkedIn Lead Gen Forms to collect personal data from individuals and companies interested in programmes, including export and trade mission initiatives. Personal data submitted via LinkedIn Lead Gen Forms is processed by Biedrība "Cleantech Latvia" as the Data Controller for eligibility assessment, communication, and programme administration.

Online Advertising and Analytics

Biedrība "Cleantech Latvia" uses online advertising and analytics services, including Google Ads, Google Analytics, Microsoft Clarity, and Meta advertising platforms (Facebook and Instagram), to promote programmes and measure campaign effectiveness. These platforms may use cookies, pixels, and similar technologies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for analytics, performance measurement, and marketing purposes. Users can control cookie settings through their browser.

International Data Transfers

Some service providers, including advertising and analytics platforms, may process personal data outside the European Economic Area. Appropriate safeguards are applied in accordance with applicable data protection laws.

Remarketing

Biedrība "Cleantech Latvia" may use remarketing features to display relevant advertisements to users who have previously interacted with our content or services.